Mastering Negotiations

Learn the key competitive and collaborative negotiation techniques used by successful negotiators around the world.

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In this course, you will learn the most relevant skills and techniques to be able to negotiate in a successful way. It covers the different schools of negotiations (collaboration and competition).

You will learn the five steps to effective negotiations and the relevance of the planning process to map your negotiation strategy using our exclusive Negotiation Canvas.

The course is delivered for organizations in Portuguese and English in live classes and the online version was recorded in English with subtitles in English, Brazilian Portuguese (Português do Brasil), Spanish (Español), Arabic (عربى) and Simplified Chinese (中文).

About the course

Course Description

The full course has 32 lessons covering more than 3 hours of exclusive content.

At the end of the course you will be able to:

  • Understand the importance of the negotiation
  • Distinguish the negotiation competitive mechanisms from the collaborative ones
  • Plan to negotiate in a competitive way
  • Create strategies to add value
  • Alternate and use "hard", "soft" and "analytical" approaches
  • Understand the different cultures’ influence on the negotiation styles
  • Establish an effective rapport
  • Understand the common mistakes in a negotiation
  • Learn how to handle high bargain tactics
  • Manage and emotions and emotional hijack
  • Avoid the "zero conflict" approach and the Abilene paradox
  • Convert positions into interest during the negotiation
  • Assess and understand the complex negotiations involving different levels of power and multi-stakeholders

Every lesson aims to be as short as possible. You will learn everything you need to know in the right amount of time at your own pace,


What people have to say the course

"The course helped me in passing my exams in Commercial Negotiation - CIPS Diploma. The recommendations, i.e. books and movies, were great!!!"
James MantenguahLinkedin
"I am blessed to learn the practical application of mastering negotiations from this course. I will not get tired of listening to your sharing and really processing every single bit of what you shared powerfully. Thank you for sharing your knowledge with the world and the amazing experiences in life where these concepts are applied."
Josephine TurnerLinkedin
"Top qualities: Expert, On Time, High Integrity Ricardo is a great professional who is very good at dealing with people. An innate communicator, he achieves high standard results with his influential capacity and vast knowledge of various subjects. It’s truly inspiring to work by his side due to his peculiar way of doing business. He is always up to date and determined in his pursuit to obtain knowledge."
Joaquim Luiz ViannaLinkedin

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Scholarship and Financial Aid

In mid-2022, Ricardo decided to create the scholarship and financial aid program by donating $10,000 to establish a fund to assist qualified students in pursuing the school's courses.

Eligible candidates can apply for the scholarship all year round. For those aiming to support other students, you can contribute to the fund by making a voluntary donation at the checkout page.

Know more about the program.

This course is part of a bundle


Save 25% when you buy this course together with the Making Better and More Reliable Decisions Using AHP Online Course!

The AHP course allows you to learn how to calculate mathematically your decisions, including the consistency on how you decide. The course comes with an AHP canvas and an automated Excel spreadsheet that will guide you in all the mathematical process behind the multicriteria decision.

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Course Curriculum


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"Hard on the problem, soft on the people."

- Willian Ury - Getting to Yes

Your Instructor


Ricardo Viana Vargas, Ph.D.
Ricardo Viana Vargas, Ph.D.

Ricardo Vargas is an experienced leader in global operations, project management, business transformation and crisis management.

Specializing in implementing innovative global initiatives, capital projects and product development, Ricardo has directed dozens of projects across industries and continents, managing more than $20 billion over the past 25 years.

Ricardo shares his expertise and passion with millions of professionals around the globe through his “5 Minutes Podcast,” which he has hosted since 2007 and has reached 12 million views since its release. He has written 16 books on project management, risk and crisis management and transformation, which have been translated into seven languages and sold over half a million copies. His influence on the sector was affirmed when he received the highest recognition of the Project Management Institute, the PMI Fellow Award.

Ricardo is a seasoned board member who has participated in the Brazilian Institute of Corporate Governance (IBGC) board member program. He was the first Latin American Chairman of PMI worldwide, where he served for four years. He also serves on the advisory board of Yera, an Estonian startup dedicated to improving employee performance and engagement through technology and artificial intelligence.

His work as a venture capitalist and entrepreneur in artificial intelligence, blockchain, big data, chatbots and machine learning resulted in tools and products that have revolutionized how users bring agility and agile management into project management software.

More than two decades ago, he founded Macrosolutions, a consulting firm with international operations in energy, infrastructure, IT, oil and finance with dozens of clients globally.

Between 2016 and 2020, Ricardo directed the Brightline Initiative, a Project Management Institute think tank that brings together other leading global organizations into a coalition dedicated to helping executives bridge the expensive, unproductive gap between strategy design and delivery. Ricardo developed and presented a Coursera Online Course on “Bridging the Gap Between Strategy Design and Delivery,” viewed by more than 26,000 students around the globe.

Prior to his work with Brightline, Ricardo directed the United Nations Office for Project Services (UNOPS) Infrastructure and Project Management Group. Based in Copenhagen, Denmark and with operations in more than 120 countries, Ricardo and his team led more than 1,000 projects and $1.2 billion in refugee camps, rural roads, maternity clinics and housing efforts and managed the ESG program, responsible for the first sustainability report in the United Nations system. Following his time at the UN, he collaborated to document the lives of the Zaatari refugee camp in Jordan and create the treatment for the documentary “Zaatari: Memories of the Labyrinth,” a German-Brazilian production that showcases the tragedy of war and the men, women and children seeking a better life.

Ricardo started his career with two partners founding AeC in Brazil, where he was responsible for the services and training areas. A company with three initial employees grew and diversified the business from traditional software sales into outsourcing, project management, call center and IT services, becoming one of the leading technology groups in the country. When Ricardo decided to leave to develop his work internationally, the AeC Group had 1,500 employees. Today, Ricardo continues to appreciate the success of his two former partners, who are now leading the current 25,000 employees.

He holds a Ph.D. in Civil Engineering from Federal Fluminense University in Brazil, an undergraduate degree in Chemical Engineering and a master’s degree in Industrial Engineering from the Federal University of Minas Gerais in Brazil.

Ricardo has received the most relevant international accreditations and credentials in governance, sustainability and also in project, risk and change management. He has also earned accolades ranging from the PMI Fellow and Distinguished Award to the IPMA Achievement Award and the AACE Total Quality Management Award for his leadership in the field.

A dual citizen of Brazil and Portugal, when he’s not traveling the world to share his passion for strategic transformation, Ricardo enjoys gardening and cooking with his wife in their sunny place in Portugal.


Frequently Asked Questions


What if I am unhappy with the course?
If you are unhappy with your purchase in the first 14 days (including the day of the purchase) and did not complete more than 50% of the video lessons, you can apply for a refund. Contact us at [email protected] and we will provide you with a full refund.
Will I get a certificate?
Yes. If you watch all the lessons and do all the assessments (regardless of your score), you will get a certificate of completion. The certificate/badge does not expire and you can leverage your credential in more than 100 social networks, including, LinkedIn, Facebook and Twitter. Your credential uses Blockchain technology to reduce fraud and increase third-party confidence. Your recorded credential is sealed in a digital ledger to prove its authenticity.
Do you provide Scholarship and Financial Aid?
Yes. All online courses available at the school offer Scholarship and Financial Aid support for eligible candidates. Learn more about the program and how to apply and support at https://rvarg.as/scholarship.

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